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The Choice Care Card™ offers rewarding positions in the rapidly growing field of healthcare-plan administration. We administer tens of thousands of debit card based Health Reimbursement, Flexible Spending and Health Savings Accounts for employers nationwide. All full time positions include paid vacations, personal and sick time, standard holidays, 401k, health insurance, life, dental, vision, HRA and FSA.
Located in convenient Waterbury Center, our corporate headquarters are five minutes from exit 10, 35 minutes from Burlington, 30 minutes from Barre.
Should one of the following positions interest you, we invite you to forward a cover letter and resume to:
Careers – careers@choicecarecard.com
Choice Care Card
76 McNeil Rd, 2nd Floor
Waterbury, VT 05677
Fax (802) 2442020
Member Service Representative
We are looking for a person who is committed to a standard of excellence and can provide extraordinary service to our members. Superb phone mannerisms and innovative problem solving skills are a must.
Our BUSY call center receives hundreds of calls a day, all of which require immediate attention. The qualified candidate will be an empathic person who is fast on their feet, works well under pressure and who loves a challenge. This entry level position requires excellent communication skills, PATIENCE, attention to detail and the ability to multi-task. If you are a team player who enjoys being in the center of the action, this position is right for you! We will train the right candidate.
Essential duties and responsibilities:
· Assist and educate our cardholders in understanding the complex regulations guiding consumer driven health plans
· Troubleshooting questions and concerns when speaking with members, providers and insurance companies
· Determining what needs to be escalated to the appropriate department
· Maintains a good understanding of the Company's products and processes and how members interact with these products and processes
Job requirements
The ideal candidate will be a professional team player, who has the ability to prioritize and remain organized in various functions. Commitment to accuracy and computer proficiency is a must. Education or previous experience is preferred.
The hours for this position will be 10-7 Monday -Thursday and 8-5 on Friday
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