C. D., B Insurance Services
“I am a broker at B Insurance Services in MA. Recently, we started working with your organization and have written a couple of new groups. On one of the groups, we made a mistake that could have potentially impacted our relationship if things were not properly taken care of. I just wanted to let you know that the owner of my organization and I were thoroughly impressed with Emily Prescott and Adam Gann. They both stepped to the plate and gave us a number of various options that we used to accommodate our client. I know that people are always quick to criticize, and thought this was an opportunity to acknowledge ee's who have done an exceptional job for us.”
A.G., The C Group
Mr. Hunter, “My company has been selling the Choice Care Card product through IMC for a little while now and it’s about time that I tell you what’s on my mind. I have never worked with a company with such amazing customer service. Recently, I have been working with Annette Clodgo. She is incredibly helpful, responsive and friendly. If every company demonstrated the same level of costumer service that you guys did, my life would be much easier! I just had to tell you…!”
K.A., BG of New England
“You guys ROCK! Bethany from AMC is so happy and pleased. Please pass kudos along to your team as well! Thanks!”
B.F. The F Agency
“This was sold on the basis of the flexibility of The Choice Care Card platform, the strength of the HRA format and the outstanding customer service this client and all my clients receive from The Choice Care Card. It’s a pleasure doing business with you. Kudos to all! You are my secret weapon in the field and a definite advantage over other brokers.”
A.S., V Benefits
Hi Tara, I wanted to follow up with you for two quick items. One, Eric Deplama, I have received some feedback from New Dimensions CU that Eric is an absolute professional and a true example of what great customer service should be. Too often we only hear negative feedback and I am hoping you will pass along the accolades to Eric's Managers and thank him for his great work. So far this has been indicative of my complete experience with Choice Care and I hope to place more business with you.”
M.W., GBS HR & BS
Thanks Ben, “You and CCC provide the best service of any vendor we work with. It's quite refreshing.”
J.B., HM Insurance
“In addition, I want to thank you so much for all of your help. I have to say; of all of our account reps you are the most helpful. You always go above and beyond to help, and that is very much appreciated!”